Privacy Policy

BEHAVIORAL MULTIDISCIPLINARY CENTER, CORP.
DBA LEARNING ZONE BY BMC

Last Updated: 05/20/25
Applicable to: www.learningzonebybmc.com

BEHAVIORAL MULTIDISCIPLINARY CENTER, CORP. DBA LEARNING ZONE BY BMC (“Learning Zone,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes what information we collect, how we use it, with whom we share it, your rights, and the choices you have regarding your information when you visit our website and/or use our services, including SMS messages and electronic communications.

1. Information We Collect

1.1 Personal Information

We may collect, store, and process the following types of personal information when you or your legal representative interact with us:

Full name

Email address

Phone number (including for SMS appointment reminders and confirmations)

Information related to scheduled appointments and requested services

Contact details and communication preferences

Information related to your relationship with us (for example, appointment history)

When applicable, we may also collect sensitive information only when necessary to provide educational, therapeutic, or administrative services and when explicit consent has been obtained.

2. How We Collect Information

We collect your personal information through:

Forms completed on this website

SMS interactions, messages, or phone calls

Admission and consent forms

Email communications

In-person or virtual services

3. How We Use Your Information

We use your personal information for the following purposes:

Operational or Service-Related Purposes:

To schedule, confirm, and send appointment reminders

To provide and manage therapies, educational services, and programs

To send follow-up communications and administrative updates

Communication Consent Purposes:

To send SMS messages, emails, and notifications related to your services, only when you have provided consent

To send marketing messages and promotions if you have opted in to receive them

Legal and Compliance Purposes:

To comply with applicable legal, regulatory, or governmental requirements

To protect our legal rights

4. SMS and Electronic Communications

Your phone number may be used for communications such as:

Appointment confirmations

Schedule reminders and updates

Administrative messages

Marketing and promotional communications (only if specific consent is provided)

We operate using the phone number 321-351-3014 for these purposes.

4.1 Consent and Opt-In

You or your legal representative voluntarily consent to receive SMS communications by selecting the applicable checkbox(es):

Marketing

Non-Marketing (operational / appointment reminders)

This consent is stored with date and time records as evidence of authorization.

4.2 Opt-Out — How to Stop Messages

You may stop receiving text messages at any time by:

Replying STOP to any SMS you receive

Upon receipt of your STOP request, we will cease sending future SMS messages.

You may also request assistance by replying HELP or by contacting us directly.

5. Cookies and Similar Technologies

Our website may use cookies to:

Analyze website traffic and usage

Improve user experience

Enable basic website functionality

You may control or disable cookies through your browser settings; however, doing so may affect certain website features.

6. Sharing and Disclosure of Information

We may share your information in the following circumstances:

With service providers that assist in operating our website, CRM systems, or SMS services

To comply with legal requirements, such as court orders, subpoenas, or government requests

With your consent, if specifically authorized

We do not sell, rent, trade, or commercially distribute your personal information to third parties for profit.

7. Access, Correction, and Deletion Rights

Subject to applicable law, you may:

Request access to your personal data

Request correction or updates to your data

Request deletion when the information is no longer necessary

To exercise these rights, please contact us using the information provided below.

8. Data Security

We implement physical, electronic, and administrative safeguards to protect your information. While we make reasonable efforts to secure your data, no internet transmission is completely secure.

9. Children’s Privacy

Our services are directed to parents, legal guardians, or responsible adults. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

BEHAVIORAL MULTIDISCIPLINARY CENTER, CORP. DBA LEARNING ZONE BY BMC
Phone: 321-351-3014
Email: [email protected]
Website: www.learningzonebybmc.com